Privacy Policy
Effective Date: [Insert Date]
1. Introduction
At iBOoHOo Furniture, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or make a purchase in-store or online.
By interacting with us, you agree to the practices described below.
2. Information We Collect
We collect information that helps us serve you better and process your orders efficiently. This includes:
a. Personal Information
- Full Name
- Email Address
- Phone Number
- Billing and Delivery Address
- Payment details (secured via third-party processors)
b. Transaction and Order Details
- Product information, quantity, and total purchase value
- Order history, invoices, and delivery status
c. Website & Device Information
- IP address, browser type, and browsing activity
- Cookies and tracking data to improve your user experience
d. Communication Data
Messages, emails, or phone communications you send to our customer service or sales team.
3. How We Use Your Information
We use your information responsibly for:
- Processing and confirming orders
- Coordinating deliveries and returns
- Communicating order updates and promotions
- Personalizing recommendations and offers
- Enhancing our website experience
- Complying with legal and financial regulations
We do not sell or rent your personal data to third parties.
4. Information Sharing
Your information may be shared only with trusted service providers under strict confidentiality:
- Delivery and logistics partners
- Payment gateways for secure transactions
- IT service providers (hosting, marketing, or analytics)
- Legal authorities when required by law
All partners are contractually bound to use your data only for intended purposes.
5. Data Retention
We retain your information for as long as necessary to:
- Complete your orders and provide after-sales support
- Comply with tax and audit laws
- Maintain business records
After that, data is securely deleted or anonymized.
6. Data Security
We employ SSL encryption, secure servers, password protection, and data access control to protect your information.
However, while we take all precautions, no digital platform is completely immune to breaches. We continuously review and improve our systems to ensure your information remains safe.
7. Your Rights
Under Ghana’s Data Protection Act, 2012 (Act 843), you have the right to:
- Request a copy of your data
- Request correction or deletion of your data
- Withdraw consent for marketing communications
To exercise any of these rights, contact us at sales@iboohoofurniture.com.
8. Cookies Policy
We use cookies to:
- Recognize returning visitors
- Monitor website performance
- Store cart preferences
You can disable cookies in your browser, though some site features may not function properly.
9. Contact Us
iBOoHOo Furniture
📍 Beside Marwako Fast Food, Spintex Road, Coca-Cola Roundabout, Accra
📞 +233 207 893 913 / 025 636 9332
📩 makarkhalil5@gmail.com / sales@iboohoofurniture.com