Terms and Conditions
Effective Date: [Insert Date]
1. Introduction
Welcome to iBOoHOo Furniture Ghana. These Terms and Conditions outline your rights and obligations when using our services or making a purchase through our website or store.
By placing an order or using our platform, you agree to these terms.
2. Product Descriptions and Availability
We aim for accurate and up-to-date product details, images, and pricing.
However, slight differences in color, texture, or measurements may occur due to natural variations or digital display settings.
If a product becomes unavailable after purchase, we’ll promptly notify you and offer an exchange, backorder, or refund.
3. Pricing and Payment
- All prices are in Ghana Cedis (GHS) and include applicable VAT.
- Payment must be completed before delivery, unless otherwise agreed.
- Accepted payment methods:
- Mobile Money (MTN, Vodafone, AirtelTigo)
- Bank Transfer
- Debit/Credit Cards
- Cash on Delivery (limited regions)
- Payment confirmation is required before dispatch.
4. Orders and Production
- Orders are considered confirmed only after full or partial payment.
- Custom-made items require a deposit before production begins.
- Any cancellation after production has begun attracts a 20% restocking or material fee.
- We reserve the right to cancel suspicious or unverifiable orders.
5. Warranty
All iBOoHOo Furniture products carry a 6-month limited warranty covering:
- Factory defects
- Structural faults (e.g., joints, frames)
- Defective finishes or workmanship
This warranty does not cover:
- Normal wear and tear
- Improper assembly or use
- Damage caused by moisture, pets, or relocation
- Unauthorized repairs or modifications
Warranty service may involve repair, replacement, or credit — determined by our team.
6. Intellectual Property
All product designs, logos, and written content on our platforms are the intellectual property of iBOoHOo Furniture.
They cannot be copied, reproduced, or distributed without written consent.
7. Limitation of Liability
iBOoHOo Furniture shall not be liable for:
- Delays caused by external events (e.g., traffic, strikes, weather)
- Loss of data, profit, or business resulting from product use
- Damage resulting from customer mishandling
Our total liability is limited to the product’s purchase value.
8. Governing Law
These Terms are governed by the laws of the Republic of Ghana.
Disputes shall be settled amicably or through arbitration in Accra, Ghana.